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Ford Recalls 2.24 Million SUVs Over Trim Retention Clips Issue

a white suv driving down a desert road
Source: Tim Depickere / Unsplash

The Ford Motor Company has issued a recall for 2.24 million older Explorer sport utility vehicles globally due to issues with the trim retention clips not being properly engaged. This recall, which covers model years 2011 through 2019, has been implemented due to concerns regarding the A-pillar trim, the metal support for the windshield, potentially detaching from the vehicle. The recall specifically affects 1.89 million SUVs in the United States, with Ford anticipating a 5% impact on the vehicle population.

Ford was prompted to take action after becoming aware of the possibility of trim detachment, which could pose a road safety hazard. Despite this, the automaker has stated that there have been no reported crashes or injuries associated with the recall. However, the National Highway Traffic Safety Administration (NHTSA) has highlighted the potential risks, leading to the issuance of a recall affecting the large number of Explorer SUVs.

In response to the recall, Ford has outlined a plan for dealers to examine and replace the A-pillar trim if needed, at no cost to the owners. The automaker is taking proactive measures to ensure that the affected vehicles are promptly addressed to mitigate any potential safety risks. Owners of the impacted vehicles are encouraged to contact Ford customer service at 1-866-436-7332 for further information or to schedule an inspection. Additionally, they can reach out to the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.nhtsa.gov for additional guidance.

Moreover, the impact of this recall has been reflected in the market, with Ford’s shares trading lower by 2.4% to $11.09. This development underscores the significance of the recall and its potential implications for the company. The proactive approach taken by Ford, coupled with the steps outlined for owners to address the issue, aims to ensure the safety and well-being of the vehicle population affected by the recall.

Safety Hazard and Remedy

The Ford Motor Company has initiated a major recall impacting more than 1.8 million Ford Explorer vehicles from the model years 2011 through 2019 due to a significant safety issue with the A-pillar trim retention clips. The recall stems from concerns that the metal piece, which runs up the left and right side of the front windshield, may not be properly hooked due to improper assembly, potentially allowing the trim to detach. This poses a significant road safety hazard, prompting Ford to take swift action to address the issue.

In response to the safety risk, Ford has outlined a comprehensive plan to address the recall. Dealers will conduct inspections and replace the A-pillar trim as necessary, with all associated costs covered by Ford, alleviating any financial burden on the owners. Furthermore, Ford has set a clear timeline for notifying owners of the safety risk, with letters expected to be mailed on March 13, 2024. This proactive communication aims to ensure that owners are promptly made aware of the issue and can take necessary action to address the safety concern.

Owners of the impacted Ford Explorer vehicles are urged to reach out to Ford customer service at 1-866-436-7332 for further guidance and to schedule an inspection. Additionally, they can seek assistance from the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.nhtsa.gov for additional information. These channels of communication have been established to facilitate a seamless process for owners to address the safety risk and ensure that the necessary remedial actions are taken promptly.

Amid this recall, Ford’s proactive approach to addressing the safety concern and the comprehensive plan outlined to remedy the issue reflects the company’s commitment to prioritizing the safety and well-being of its customers. By taking swift action and providing clear guidance to owners, Ford aims to mitigate any potential risks associated with the A-pillar trim retention clips issue, thereby ensuring the continued safety of the affected vehicle population.

Addressing Trim Retention Clip Issue

The Ford Motor Company has announced a significant recall affecting 1.88 million units of certain 2011-2019 Ford Explorer vehicles due to issues with the A-pillar trim retention clips. This development follows the announcement by the National Highway Traffic Safety Administration (NHTSA), underscoring the significance of the safety concern and the proactive measures being taken to address the issue.

The A-pillar on a car is the metal piece that supports the windshield, and the recall has been attributed to the retention clips not being properly engaged, leading to the trim detaching. This development has prompted Ford to take decisive action to ensure that the safety concern is promptly addressed and mitigated. By addressing the issue through a comprehensive recall, Ford aims to uphold its commitment to the safety and well-being of its customers.

The proactive approach taken by Ford extends to the remedial actions outlined for addressing the recall. Dealers will play a pivotal role in conducting inspections and replacing the A-pillar trim as necessary, with all costs covered by Ford. This ensures that owners are not burdened by any financial implications associated with addressing the safety concern, underscoring Ford’s commitment to prioritizing the safety and satisfaction of its customers.

The recall affecting the certain 2011-2019 Ford Explorer vehicles represents a proactive step taken by Ford to address the safety concern associated with the A-pillar trim retention clips. By promptly addressing the issue and outlining a clear plan for remedial actions, Ford aims to mitigate any potential risks and ensure the continued safety and satisfaction of the vehicle population affected by the recall.

Prioritizing Vehicle Safety

The Ford Motor Company has issued a recall for approximately 1.90 million 2011-2019 Ford Explorer SUVs due to concerns surrounding the A-pillar trim retention clips detaching from the vehicles. This significant recall has been prompted by the potential road hazard posed by the loose trim, which could increase the risk of an accident. In response to the safety risk, Ford has outlined a comprehensive plan to replace the A-pillar trim for free and notify SUV owners about the safety concern and the remedy.

The potential risks associated with the A-pillar trim retention clips issue have prompted Ford to take swift and decisive action to address the safety concern. By proactively replacing the A-pillar trim at no cost to the owners, Ford aims to ensure that the safety risk is promptly mitigated, thereby prioritizing the well-being of the vehicle owners and other road users. The comprehensive plan outlined by Ford reflects the company’s commitment to prioritizing vehicle safety and customer satisfaction.

In addition to the recall affecting the Ford Explorer SUVs, Ford has also taken proactive measures to address safety concerns in its other vehicle models. Earlier this month, the company recalled about 113,000 of its 2021 to 2023 F-150 trucks, citing rear axle issues. This proactive approach underscores Ford’s commitment to upholding the highest safety standards and promptly addressing any potential safety concerns across its vehicle lineup.

The proactive recall of the 2011-2019 Ford Explorer SUVs and the remedial actions outlined by Ford underscore the company’s unwavering commitment to prioritizing vehicle safety and customer satisfaction. By swiftly addressing safety concerns and implementing comprehensive plans for remedial actions, Ford aims to ensure the continued safety and satisfaction of its customers and uphold its position as a leader in vehicle safety standards.

The information provided in this article is for general informational purposes only and should not be considered as financial advice.

Ford
Explorer
Recall
SUV
Safety
A-pillar
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